The administration of justice in civil enforcement actions in Portugal as a possibility for improving the performance indexes of the brazilian judicial power

Werneck, A. C., Correia, P. M. A. R., Lunardi, F. C., & Martins, D. (2024). The administration of justice in civil enforcement actions in Portugal as a possibility for improving the performance indexes of the brazilian judicial power. Lex Humana, 16(1), 614-640.

Satisfaction with Alternative Dispute Resolution (ADR)

Perceptions of satisfaction and loyalty among users of the justice system regarding the quality of alternative dispute resolution.

Courts satisfaction

Perceptions of satisfaction and loyalty among users of the justice system regarding the quality of the courts.

Change of address on the Citizen Card (CC) at One-Spot Home desks

Monthly indicator on procedures and requests for change of address.

Company/Legal person cards issued

Monthly indicator of the number of cards issued.

One-Spot Home (monthly)

Monthly indicator on the number of One-Spot Home titles.

One-Spot Home (cumulative)

Monthly cumulative indicator on the number of Ready-to-Move-In Home titles.

One-Spot Home with new transactions

Monthly indicator on ready-built home titles with new business.

Savings from centralised procurement procedures

Annual indicator on cost savings in centralized procurement procedures carried out by SGMJ.

One-Spot Company incorporation adhering to arbitration centres (cumulative)

Cumulative monthly indicator of companies that have joined arbitration centers.